Time and money, yours to cap

Before the first spin, set the limits: responsible gambling at Dubsterwin Casino

You play only from 18, and every account carries deposit limits, loss limits, session time reminders, self-exclusion and reality checks.

Set a limit

Anjouan licensedALSI-761424, audited by iTech Labs and eCOGRA since 2010

Protection and support

Check the essentials before you play

Useful when play stops feeling like entertainment and you want the hard facts in one place.

Minimum age18+

Regulator and licenseAnjouan Offshore Finance Authority, ALSI-761424

National registerBetStop

National Gambling Helpline1800 858 858

Limit questions[email protected]

Five controls

Gaining a ceiling on every session

Every control below is built into the account before a session, in the same place as your other settings.

Cap your deposits

Holds your own deposits to a sum you choose. Switch it on at the start of a session, not after a loss has already landed.

Loss limits

Stops play once your losses reach the figure you set. Turn it on before the first spin, so the end of a session is a decision, not a surprise.

Session time reminders

Signals you when your playing session reaches the length you set. Choose it when spare time stretches ahead and hours tend to vanish quietly.

From play to a full pause

Closes your account to gambling for the period you choose. Take it when a break of real length is what you need, rather than a smaller adjustment.

Reality checks

Pops up while you play with a plain readout of your time and spending. Keep it on if you lose track easily and want facts in front of you.

How to set it

Set your own cap in a few minutes

This block settles where the control lives, what to choose and how to confirm it took effect.

Signing in first

From the logged-in area, open the settings for your account and find the responsible gambling section. Check you are in your own account, not a second one.

Choose which tool

Choose which control you want: deposit, loss, session time or exclusion. Read the line under each, so the choice matches what you are trying to hold back.

Daily, weekly or monthly?

Enter the sum or the length you can afford, then pick the period behind it: day, week or month. Pick the period that matches how you actually play.

Confirming it saved

Confirm the change, then return to the same section to see the figure listed. Ring support if the saved value differs from what you entered.

A pause for days, an exclusion for months

A shorter break, kept short. A time-out freezes play on your account for hours or days, started from the settings in your account and applied at once while you stay signed in. Deposits stop and games stay closed until the time-out lapses.

When a break is not enough. Account self-exclusion shuts the casino entirely, a long stop you begin inside your account and cannot lift early. Access returns only after the period runs out, and reopening means contacting support once it has passed.

BetStop: the national register. BetStop is the national self-exclusion register run by the Australian Government, with a minimum of 3 months up to a lifetime. Apply at betstop.gov.au in about five minutes, optionally naming a support person. betstop.gov.au

Keeping young players out and relatives steady

Age confirmed at sign-up, not at payout. At sign-up, the account needs a verified date of birth, and only adults aged 18 or over can open it. Documents such as photo ID and proof of address are also checked before the first withdrawal is released.

A shared device, one barrier. Blocking software installed on a shared laptop or phone can shut gambling sites for every user of that device. It works best when the adults in the house agree on the setting and keep the password away from children.

From accusation to a phone call. Speaking plainly without blame usually keeps the conversation open longer than an argument about money. The National Gambling Helpline on 1800 858 858 listens at any hour and can point relatives to local services.

From entertainment to something heavier

Playing stops being entertainment when it starts costing more than the money in front of you. Naming that change early is easier than naming it late, and a limit or a pause set today is the first step.

Some of these may feel familiar, and one is enough to act on.

Chasing a loss with a bigger deposit
Keeping play hidden from people close to you
Borrowing money for a deposit
Losing track of time during sessions
Depositing past the limit you set
Thinking about play through the working day
Feeling flat or on edge after a session

Free help nearby

Help that costs nothing and stays private

Here is who answers when you or someone close to you wants to talk it through.

National Gambling Helpline

The National Gambling Helpline offers free, confidential counselling by phone, online chat and email for players and their relatives, around the clock every day, plus self-help tools and a directory of local services. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Gamblers Anonymous Australia runs peer support meetings across the country, where people who gamble and their relatives share experience face to face and keep in touch between meetings. gaaustralia.org.au

National Debt Helpline

The National Debt Helpline gives free financial counselling for gambling debt, reachable by phone on weekdays, helping players and families organise what they owe with calm, practical steps. ndh.org.au

Before you decide

What changes after a limit, what waits

Short answers on age checks, register cover, limit changes and what a pause leaves behind.

Why does the casino ask for my age before I play?+

By law here the minimum age for an account is 18. Details are checked during verification, usually before a first cash-out, and an account that cannot be confirmed is closed rather than kept waiting.

Does self-exclusion at this casino block me elsewhere?+

No. A self-exclusion set in your Dubsterwin Casino account covers this account only. BetStop, the Australian Government register, is the way to block yourself across licensed online and phone wagering providers.

Can I adjust a limit once the account already has one?+

Yes, limits can be revisited in the same section of the account where they were set. What a given change does to your cap is worth confirming with support before you rely on it, because the outcome depends on the type of limit.

Can I end a self-exclusion before the period runs out?+

No. The period you choose is fixed and runs in full, so pick a length you can live with. BetStop follows its own rule: at least 3 months, and ending it early needs the statutory declaration route.

If I take a short pause, what happens to my play?+

A pause locks the account while your balance and history stay as they are. Play is possible again once the pause reaches its end; nothing is lost, and no new settings are needed to return.